CUI rates are approved by the City of Chestermere Council and are established to ensure we’re able to operate in a safe and reliable manner and, over time, achieve the Financial Sustainability measures as set out in the CUI Mandate and Regulatory Framework approved by Council on November 21, 2016.

2017 Rates

2017 rates were submitted to Council on December 1, 2016, followed by a two-week feedback period where we took questions from Council, the public, and other interested parties. Questions and responses were included as a part of CUI’s final package for the 2017 Utility Rate Request, the contents of which you can view and download below:

CoC 2017 Rates RFD 01122016

CoC 2017 Rates RFD Appendix-1-01122016

Final Submission

Rates Final Submission Appendix 1 – December 5, 2016 Prepared Remarks CUI CEO to Council

Rates Final Submission Appendix 2 – Undertakings from December 5, 2016 Presentation

Rates Final Submission Appendix 3 – Information Requests from City Administration & Consultant

Rates Final Submission Appendix 4 –  Information Requests from Interested Parties

CUI’s Utility Rate Request was approved by Council on December 19, 2016.

2017 Water Rates – per month

ITEM RATE
Basic Residential Charge $28.01 / month
Residential first 18 cubic meters $1.33 / cubic meter
Residential 18 cubic meters and over $2.68 / cubic meter
Basic Commercial Charge $78.39 / month
Commercial first 100 cubic meters $1.67 / cubic meter
Commercial 100 cubic meters and over $2.68 / cubic meter
Other Users (Bulk Water Consumption) $6.42/day (min. 3 days) plus $2.62 / cubic meter
Rate for flushing mains $2.39 / cubic meter
ITEM

Basic Residential Charge $28.01 / month

Residential first 18 cubic meters $1.33 / cubic meter

Residential 18 cubic meters and over $2.68 / cubic meter

Basic Commercial Charge $78.39 / month

Commercial first 100 cubic meters $1.67 / cubic meter

Commercial 100 cubic meters and over $2.68 / cubic meter

Other Users (Bulk Water Consumption) $6.42/day (min. 3 days) plus $2.62 / cubic meter

Rate for flushing mains $2.39 / cubic meter

RATE

Basic Residential Charge

Residential first 18 cubic meters

Residential 18 cubic meters and over

Basic Commercial Charge

Commercial first 100 cubic meters

Commercial 100 cubic meters and over

Other Users (Bulk Water Consumption)

Rate for flushing mains

2017 Sewer Rates – per month

ITEM RATE
Basic Residential Charge $40.89 / month
Residential first 18 cubic meters $1.25 / cubic meter
Residential 18 cubic meters and over $1.77 / cubic meter
Basic Commercial Charge $106.67 / month
Commercial first 100 cubic meters $1.52 / cubic meter
Commercial 100 cubic meters and over $2.32 / cubic meter
Non metered Sanitary Sewer Use $77.29 / month
ITEM

Basic Residential Charge $40.89 / month

Residential first 18 cubic meters $1.25 / cubic meter

Residential 18 cubic meters and over $1.77 / cubic meter

Basic Commercial Charge $106.67 / month

Commercial first 100 cubic meters $1.52 / cubic meter

Commercial 100 cubic meters and over $2.32 / cubic meter

Non metered Sanitary Sewer Use $77.29 / month

RATE

Basic Residential Charge

Residential first 18 cubic meters

Residential 18 cubic meters and over

Basic Commercial Charge

Commercial first 100 cubic meters

Commercial 100 cubic meters and over

Non metered Sanitary Sewer Use

2017 Solid Waste Collection (Garbage, Compost & Recycling) – per month

ITEM RATE
Monthly Solid Waste Collection Fee $23.03 / month
Recycle Centre Residential Fixed Fee $4.09 / month
Extra Bag Sticker Fee $3.85
ITEM

Monthly Solid Waste Collection Fee $23.03 / month

Recycle Centre Residential Fixed Fee $4.09 / month

Extra Bag Sticker Fee $3.85

RATE

Monthly Solid Waste Collection Fee

Recycle Centre Residential Fixed Fee

Extra Bag Sticker Fee

2017 Storm Water Rates – per month

ITEM RATE
Storm Water Basic Residential Service Charge $16.03 / month
Storm Water Basic Commercial Service Charge $26.97 / month
ITEM

Storm Water Basic Residential Service Charge $16.03 / month

Storm Water Basic Commercial Service Charge $26.97 / month

RATE

Storm Water Basic Residential Service Charge

Storm Water Basic Commercial Service Charge

2017 Fixed Lifecycle Fund

ITEM RATE
Residential Fee $3.56 / month
Commercial Fee $7.18 / month
ITEM

Residential Fee $3.56 / month

Commercial Fee $7.18 / month

RATE

Residential Fee

Commercial Fee

Cost Transparency

While notionally “free” at its source, the safe distribution of drinking water and the management of waste and storm water in a setting like Chestermere’s, which is both rural and urban, is a complex and costly undertaking. In an effort to provide transparency on the costs associated with safely distributing water to Chestermere, we have adopted full cost accounting, or a utility approach, for setting customer rates.

2017 Service Charges

Service Charge Description Service Charge
Account Application $25.00
Account Changes – new owner or tenant $25.00
Delivery Charge for Carts (Blue/Green) $15.00
Deposit for Blue Recycling Cart (360L) $70.00
Deposit for Green Organics Cart (240L) $60.00
Deposit for Green Organics 360L Cart (per 360L cart) $70.00
Deposit for 120L Carts (Blue recycling and Green composting) $45/Cart
Excess Residential Organics (Lake Weeds) 1 unit (240L or 360L) $7 / month
Excess Residential Organics (Lake Weeds) Collection Cube (500kg) $55.00 / collection
Excess Residential Recyclable Materials 1 unit (360L) $7.00 / month
Frozen / Damaged Water Meter Cost + 10%
Commercial meter Cost +10%
Infrastructure inspection – second and subsequent visits per # $625.00
Meter Accuracy Test (waived if meter fails) $140.00
Missed Appointment (failure to attend & rescheduling required) $120.00
No access (customers who do not allow access for meter reading for 6 months) $50.00
NSF or Returned Item $25.00
Penalty for Non-Payment of Utility Bill (per month on outstanding balance) 3%
Repairs or work related to CUI property (non-routine maintenance) Cost + 10%
Seasonal Disconnection $175.00
Seasonal Reconnection $175.00
Shut-off Notice Delivery $15.00
Upgrade Meter (at customer’s request) $600.00
Video inspection of services Cost + 10%
Water Reconnection Charge (for non-payment) $120.00
Water Permit (for new construction) $625.00
Water System Modelling Support Cost + 10%
Kitchen Pail $4.20
Service Charge Description

Account Application $25.00

Account Changes – new owner or tenant $25.00

Delivery Charge for Carts (Blue/Green) $15.00

Deposit for Blue Recycling Cart (360L) $70.00

Deposit for Green Organics Cart (240L) $60.00

Deposit for Green Organics 360L Cart (per 360L cart) $70.00

Deposit for 120L Carts (Blue recycling and Green composting) $45/Cart

Excess Residential Organics (Lake Weeds) 1 unit (240L or 360L) $7 / month

Excess Residential Organics (Lake Weeds) Collection Cube (500kg) $55.00 / collection

Excess Residential Recyclable Materials 1 unit (360L) $7.00 / month

Frozen / Damaged Water Meter Cost + 10%

Commercial meter Cost +10%

Infrastructure inspection – second and subsequent visits per # $625.00

Meter Accuracy Test (waived if meter fails) $140.00

Missed Appointment (failure to attend & rescheduling required) $120.00

No access (customers who do not allow access for meter reading for 6 months) $50.00

NSF or Returned Item $25.00

Penalty for Non-Payment of Utility Bill (per month on outstanding balance) 3%

Repairs or work related to CUI property (non-routine maintenance) Cost + 10%

Seasonal Disconnection $175.00

Seasonal Reconnection $175.00

Shut-off Notice Delivery $15.00

Upgrade Meter (at customer’s request) $600.00

Video inspection of services Cost + 10%

Water Reconnection Charge (for non-payment) $120.00

Water Permit (for new construction) $625.00

Water System Modelling Support Cost + 10%

Kitchen Pail $4.20

Service Charge

Account Application

Account Changes – new owner or tenant

Delivery Charge for Carts (Blue/Green)

Deposit for Blue Recycling Cart (360L)

Deposit for Green Organics Cart (240L)

Deposit for Green Organics 360L Cart (per 360L cart)

Deposit for 120L Carts (Blue recycling and Green composting)

Excess Residential Organics (Lake Weeds) 1 unit (240L or 360L)

Excess Residential Organics (Lake Weeds) Collection Cube (500kg)

Excess Residential Recyclable Materials 1 unit (360L)

Frozen / Damaged Water Meter

Commercial meter

Infrastructure inspection – second and subsequent visits per #

Meter Accuracy Test (waived if meter fails)

Missed Appointment (failure to attend & rescheduling required)

No access (customers who do not allow access for meter reading for 6 months)

NSF or Returned Item

Penalty for Non-Payment of Utility Bill (per month on outstanding balance)

Repairs or work related to CUI property (non-routine maintenance)

Seasonal Disconnection

Seasonal Reconnection

Shut-off Notice Delivery

Upgrade Meter (at customer’s request)

Video inspection of services

Water Reconnection Charge (for non-payment)

Water Permit (for new construction)

Water System Modelling Support

Kitchen Pail