At CUI, we believe that keeping communication flowing is key. We want our customers to be informed of our services and up to date with the latest on what’s going on at CUI. We always welcome questions and feedback and we invite you to connect with us via email, by phone, or in-person at our office.


All inquiries by email can be sent to

Phone and Fax

Phone: 403-207-7CUI (7284)
Fax: 587-349-3415

Office Hours

Monday – Friday 8:30 a.m. to 4:30 p.m.
Closed holidays and weekends.


For Emergencies

Water & Sewer Emergencies: EPCOR – 888-775-6677

Stormwater Emergencies (Overland flooding, plugged storm drains): CUI – 403-207-7284

Office Location

#403, 320 West Creek Drive
Chestermere, Alberta T1X 0P7

There is a drop box located at the front entrance of the office on the pillar outside the doors for cheque drop-off.

Recycle Depot Location

281107 Township Road 243, at the City’s Public Works site.
Located East of Highway One on Chestermere Boulevard, right beside the old waterslides.

For directions with a map, click here

Stay Connected Online

By Facebook

By Twitter

By The Chestermere Anchor City News