What is potable water?

Potable water refers to water that is safe to drink or use for food preparation, without the risk of health problems.

What is a “curb stop”?

A “curb stop” refers to a service valve connected to a water service line that enables the turning-on and shutting-off of the water supply to a Customer’s property.

What is a private water line?

A private water line is the portion of a service connection, which extends from the service connection point to and within a Customer’s property. The Customer’s property includes the Customer owned assembly of pipes, fittings, fixtures, traps and appurtenances for providing water to their property. It excludes the water meter which is owned by CUI that measures and records the amount of water supplied to your home or business and helps detect leaks in the water system.

What is a service connection?

A service connection refers to all the facilities required to achieve a physical connection between CUI’s water main abutting a Customer’s property and a private water line which allows a Customer to receive potable water. This includes a water service line, a service connection point, and a private water line.

What is a service connection point?

A service connection point or curb stop is where a water service line physically connects to a private water line. This is usually a point at or near a Customer’s property line but may be within the boundaries of an easement area granted to CUI for its water system.

What is a water main?

Water main refers to the pipes installed for the conveyance of water within Chestermere to which service connections may be connected.

What is a water service line?

A water service line is the portion of a service connection owned by CUI that extends from the water main to the service connection point.

What are water services?

Water services means the provision of potable water by CUI to a Customer’s property and the associated services offered to the Customer under Chestermere’s Water Bylaw No. 025-13.

What is Chestermere’s water system?

Chestermere’s water system refers to the facilities used by CUI to supply potable water to Customers, which is deemed to be a public utility within the meaning of the Municipal Government Act.

What type of material are water lines made of?

For the last 50 years or so, copper tubing was the material of choice for domestic water service and distribution. Wood, clay, iron and steel have also been used throughout history, but those materials had inherent problems, mainly the propensity to collapse or corrode internally.

Copper water lines in Chestermere stopped being installed about 20 years ago, in the late 1990s. Currently, the best alternative to copper is crosslinked polyethylene tubing also known as PEX. PEX has been reported to be tougher than copper and works better in areas where there is a low pH (in either the soil or water).

What does a water meter do?

Water meters measure and record the amount of water used within your home or business and help detect leaks within your system. The meter dial is like the odometer on your car. It continually reads your water consumption and is a cumulative total of the water that has run through the  meter since it was installed. At any point, you can get the consumption for a period by comparing the beginning reading to the final reading.

Where are residential water meters installed?

Water meters are installed inside your utility room where the water pipe enters the building from the ground – usually in the basement.

How much water does a typical resident consume?

In 2011, Environment and Climate Change Canada reported that Canadians use an average of 251 liters of water each day (1000 liters = 1 cubic meter m3), which equates to 7.5 m3 per person per month.

Depending on the time of year, the average residential consumption in Chestermere is between 18 and 25 cubic meters per month.