CUI rates are approved by the City of Chestermere Council and are established to ensure we’re able to operate in a safe and reliable manner and, over time, achieve the financial sustainability measures as set out in the CUI Mandate and Regulatory Framework approved by Council on November 21, 2016.
The following tables outline the rates and fees currently in effect for residential and non-residential customers. To provide transparency on the costs associated with safely distributing water to Chestermere, CUI has adopted a full cost accounting, or utility approach, for setting customer rates. Please refer to the City of Chestermere Bylaws 029-13, 026-13, 031-16, 008-15, 030-16, 027-13, 011-16, 025-13, and 032-16 for more details pertaining to rates and the provision of safe and efficient water, wastewater, stormwater, solid waste and recycle services to residents and businesses located in Chestermere, Alberta.
Residential Rates and Service Fees
| ITEM | RATE OR FEE |
|---|---|
| Account Application Fee for New Customer Account | $25.00 |
| Account Administration Fee for New Customer Account at Existing Address | $25.00 |
| Service Deposit | $300.00 |
| Deposit for Blue Recycling Cart (360L) | $70.00 / cart |
| Deposit for Blue Recycling Cart (120 L) | $45.00 / cart |
| Deposit for Green Organics Cart (240 L) | $60.00 / cart |
| Deposit for Green Organics Cart (120 L) | $45.00 / cart |
| Kitchen Pail | $4.20 each |
| Deposit for Green Organics (Lakeweeds) Cart (360 L) | $70.00 / cart |
| Delivery Charge for Carts (Blue / Green) | $15.00 / delivery |
| Account deposit for existing customer who was disconnected and wants to reconnect | $300.00 |
| Basic Water Charge | $28.01 / month |
| Water Consumption Rate (Tier 1) | $1.33 / cubic meter (consumption up to 18 cubic meters) |
| Water Consumption Rate (Tier 2) | $2.68 / cubic meter (consumption greater than 18 cubic meters) |
| Basic Sewer Charge | $40.89 / month |
| Sewer Consumption Rate (Tier 1) | $1.25 / cubic meter (consumption up to 18 cubic meters) |
| Sewer Consumption Rate (Tier 2) | $1.77 / cubic meter (consumption greater than 18 cubic meters) |
| Basic Storm Water Charge | $16.03 / month |
| Fixed Lifecycle Fund | $3.56 / month |
| Garbage / Waste Collection Fee | $23.03 / month |
| Recycle Centre Fee | $4.09 / month |
| Extra garbage bag sticker fee | $3.85 / additional bag |
| Excess Organics / Lakeweeds (240 L or 360 L) | $7.00 / month for each unit |
| Excess Organics / Lakeweeds Collection Cube (500kg) | $55.00 / collection |
| Excess Recyclable Materials (360 L) | $7.00 / month for each unit |
Account Application Fee for New Customer Account $25.00
Account Administration Fee for New Customer Account at Existing Address $25.00
Service Deposit $300.00
Deposit for Blue Recycling Cart (360L) $70.00 / cart
Deposit for Blue Recycling Cart (120 L) $45.00 / cart
Deposit for Green Organics Cart (240 L) $60.00 / cart
Deposit for Green Organics Cart (120 L) $45.00 / cart
Kitchen Pail $4.20 each
Deposit for Green Organics (Lakeweeds) Cart (360 L) $70.00 / cart
Delivery Charge for Carts (Blue / Green) $15.00 / delivery
Account deposit for existing customer who was disconnected and wants to reconnect $300.00
Basic Water Charge $28.01 / month
Water Consumption Rate (Tier 1) $1.33 / cubic meter (consumption up to 18 cubic meters)
Water Consumption Rate (Tier 2) $2.68 / cubic meter (consumption greater than 18 cubic meters)
Basic Sewer Charge $40.89 / month
Sewer Consumption Rate (Tier 1) $1.25 / cubic meter (consumption up to 18 cubic meters)
Sewer Consumption Rate (Tier 2) $1.77 / cubic meter (consumption greater than 18 cubic meters)
Basic Storm Water Charge $16.03 / month
Fixed Lifecycle Fund $3.56 / month
Garbage / Waste Collection Fee $23.03 / month
Recycle Centre Fee $4.09 / month
Extra garbage bag sticker fee $3.85 / additional bag
Excess Organics / Lakeweeds (240 L or 360 L) $7.00 / month for each unit
Excess Organics / Lakeweeds Collection Cube (500kg) $55.00 / collection
Excess Recyclable Materials (360 L) $7.00 / month for each unit
Account Application Fee for New Customer Account
Account Administration Fee for New Customer Account at Existing Address
Service Deposit
Deposit for Blue Recycling Cart (360L)
Deposit for Blue Recycling Cart (120 L)
Deposit for Green Organics Cart (240 L)
Deposit for Green Organics Cart (120 L)
Kitchen Pail
Deposit for Green Organics (Lakeweeds) Cart (360 L)
Delivery Charge for Carts (Blue / Green)
Account deposit for existing customer who was disconnected and wants to reconnect
Basic Water Charge
Water Consumption Rate (Tier 1)
Water Consumption Rate (Tier 2)
Basic Sewer Charge
Sewer Consumption Rate (Tier 1)
Sewer Consumption Rate (Tier 2)
Basic Storm Water Charge
Fixed Lifecycle Fund
Garbage / Waste Collection Fee
Recycle Centre Fee
Extra garbage bag sticker fee
Excess Organics / Lakeweeds (240 L or 360 L)
Excess Organics / Lakeweeds Collection Cube (500kg)
Excess Recyclable Materials (360 L)
Non-Residential Rates and Service Fees
| ITEM | RATE OR FEE |
|---|---|
| Account Application Fee for New Accounts | $25.00 |
| Account Administration Fee for New Customer Account at Existing Address | $25.00 |
| Service Deposit | Calculated at three (3) times the monthly average bill specific to the type of property |
| Account Deposit for Existing Customer who was disconnected and wants to reconnect | Same as above if deposit previously not assessed |
| Basic Water Charge | $78.39 / month |
| Water Consumption Rate (Tier 1) | $1.67 / cubic meter (consumption up to 100 cubic meters) |
| Water Consumption Rate (Tier 2) | $2.68 / cubic meter (consumption greater than 100 cubic meters) |
| Bulk Water Consumption | $1,000 deposit |
| $25.00 non-refundable admin fee | |
| $6.42 / day (minimum of 3 days) plus $2.62 / cubic meter | |
| Basic Sewer Charge | $106.67 / month |
| Sewer Consumption Rate (Tier 1) | $1.52 / cubic meter (up to 100 cubic meters) |
| Sewer Consumption Rate (Tier 2) | $2.32 / cubic meter (consumption greater than 100 cubic meters) |
| Non-metered Sanitary Sewer Use | $77.29 / month |
| Fixed Lifecycle Fund | $7.18 / month |
Account Application Fee for New Accounts $25.00
Account Administration Fee for New Customer Account at Existing Address $25.00
Service Deposit Calculated at three (3) times the monthly average bill specific to the type of property
Account Deposit for Existing Customer who was disconnected and wants to reconnect Same as above if deposit previously not assessed
Basic Water Charge $78.39 / month
Water Consumption Rate (Tier 1) $1.67 / cubic meter (consumption up to 100 cubic meters)
Water Consumption Rate (Tier 2) $2.68 / cubic meter (consumption greater than 100 cubic meters)
Bulk Water Consumption $1,000 deposit
Basic Sewer Charge $25.00 non-refundable admin fee
Sewer Consumption Rate (Tier 1) $6.42 / day (minimum of 3 days) plus $2.62 / cubic meter
Sewer Consumption Rate (Tier 2) $106.67 / month
Non-metered Sanitary Sewer Use $1.52 / cubic meter (up to 100 cubic meters)
Fixed Lifecycle Fund $2.32 / cubic meter (consumption greater than 100 cubic meters)
Account Application Fee for New Accounts
Account Administration Fee for New Customer Account at Existing Address
Service Deposit
Account Deposit for Existing Customer who was disconnected and wants to reconnect
Basic Water Charge
Water Consumption Rate (Tier 1)
Water Consumption Rate (Tier 2)
Bulk Water Consumption
Basic Sewer Charge
Sewer Consumption Rate (Tier 1)
Sewer Consumption Rate (Tier 2)
Non-metered Sanitary Sewer Use
Fixed Lifecycle Fund
Other Service Fees (all customers)
| ITEM | RATE OR FEE |
|---|---|
| Missed Appointment | $120.00 / each appointment |
| No Access | $50.00 |
| Non-sufficient Funds or Returned Item | $25.00 each |
| Penalty for Non-payment of Utility Bill | 3% per month on outstanding balance |
| Shut-off Notice Delivery | $15.00 for each notice |
| Water Reconnection | $120.00 |
| Water Permit (for new construction) | $625.00 |
| Flushing Mains | $2.39 / cubic meter |
| Non-metered Sanitary Sewer Use | $77.29 / month |
| Residential Meter Accuracy Test | $140.00 / test |
| Video Inspection of Sanitary Services | Cost + 10% |
| Infrastructure Inspection (second and subsequent visits) | $625 / inspection |
| Water System Modelling Support | Cost + 10% |
| Replacement water meter | Cost + 10% |
| Repair existing water meter (frozen / damaged) | Cost + 10% |
| Repairs or work related to CUI property (non-routine maintenance) | Cost + 10% |
Missed Appointment $120.00 / each appointment
No Access $50.00
Non-sufficient Funds or Returned Item $25.00 each
Penalty for Non-payment of Utility Bill 3% per month on outstanding balance
Shut-off Notice Delivery $15.00 for each notice
Water Reconnection $120.00
Water Permit (for new construction) $625.00
Flushing Mains $2.39 / cubic meter
Non-metered Sanitary Sewer Use $77.29 / month
Residential Meter Accuracy Test $140.00 / test
Video Inspection of Sanitary Services Cost + 10%
Infrastructure Inspection (second and subsequent visits) $625 / inspection
Water System Modelling Support Cost + 10%
Replacement water meter Cost + 10%
Repair existing water meter (frozen / damaged) Cost + 10%
Repairs or work related to CUI property (non-routine maintenance) Cost + 10%
Missed Appointment
No Access
Non-sufficient Funds or Returned Item
Penalty for Non-payment of Utility Bill
Shut-off Notice Delivery
Water Reconnection
Water Permit (for new construction)
Flushing Mains
Non-metered Sanitary Sewer Use
Residential Meter Accuracy Test
Video Inspection of Sanitary Services
Infrastructure Inspection (second and subsequent visits)
Water System Modelling Support
Replacement water meter
Repair existing water meter (frozen / damaged)
Repairs or work related to CUI property (non-routine maintenance)