City of Chestermere and CUI Announce a Request for Expression of Interest for Waste Collection and Processing Services

January 3, 2019 – Earlier today, the City of Chestermere and Chestermere Utilities Inc. (CUI) announced that they would be working together to explore how residents will continue to receive waste collection and processing services, with the possibility of outsourcing these services to third-party provider(s). To better understand the feasibility of outsourcing waste and recycling collection, and the costs associated, the City and CUI have posted A Request for Expression of Interest (RFEOI). The intent of this RFEOI is to identify interested respondents prior to proceeding to a potential next stage of a Request for Proposal (RFP) process. The RFEOI has a submission deadline of February 1, 2019.

Click here to read the full press release and here to read the RFEOI.



Update on the Review of CUI Operations

November 14, 2018 – Update on the Review of CUI Operations – City Council and CUI Board announce Rick Quail joining CUI as Transition Manager. Click here for the full press release.

November 7, 2018 – Update on the Review of CUI Operations – City Council and CUI Board announce departure of CUI CEO Leigh-Anne Palter.  Click here for the full press release.

September 21, 2018 – Mayor Marshall Chalmers and CUI Board Chair Lou Doiron issued an open letter to CUI’s stakeholders, staff and vendors regarding the review of CUI’s operations. Click here for the full letter.


CUI Places Lift Station 13 in Service

June 21, 2018 – CUI announced its Lift Station 13 has been placed into service, now operating as one of Chestermere’s primary lift stations, pumping sewage to the wastewater treatment plant in the City of Calgary.

Click here to read the full media release.



2017 Year-end Results

CUI is pleased to announce the release of its 2017 Audited Financial Statements and accompanying Management Discussion and Analysis.  Both documents are available for download by clicking on the report name.




Rainbow Road Sanitary Trunk Project Video

The Rainbow Road Sanitary Trunk (RRST) project involved the construction of 700 meters of 1050 mm pipe that will flow sanitary water by gravity from Rainbow Falls Gate, to Lift Station 13.

RRST was required to create relief at Lift Station 10 by diverting flows from LS 4 and LS 12 to LS 13. Like LS 13 and LS 13 forcemain, this project was critically important to bringing the existing system into regulatory compliance and allowing for growth.

We’re proud to share that this project is currently being considered for a 2018 Canadian Consulting Engineering Award. These awards are among the country’s most prestigious and are given to projects that demonstrate a high quality of engineering, imagination and innovation.

Click here to view the video to gain a small glimpse into the construction techniques employed in the construction of this complex project.


Utilities Master Plan

The City of Chestermere has continued to see strong growth since the last Utilities Master Plan (UMP) in 2010 with growth averaging about 5% annually. When developing the UMP, CIMA+ in consultation with CUI and the City of Chestermere projected growth at a rate of approximately 1,000 people per year for the next 25 years.

In May 2015, CUI retained CIMA+ (formerly BSEI Municipal Consulting Engineers) to prepare a new UMP incorporating real world measurements to calibrate the water and wastewater models. This UMP will encompass a review of the existing conditions and constraints as well as the future at milestones of 5, 10 and 25 years, as well as full build-out for wastewater collection and disposal and water supply, storage and distribution.

The UMP was developed to assist the City administrators to direct and plan for development, improve system utilization and plan for future upgrades. It will be used to identify system deficiencies, provide recommendations for system maintenance and improvements, and to provide a framework for future servicing. It will also be used to predict what impacts various growth scenarios will have on CUI and the City’s existing infrastructure and assist CUI in developing a prioritized list of capital projects.


CUI Connections — Messages To Our Customers

2019 Newsletters

Customer Communication Message, January 2019

2018 Newsletters

Customer Communication Message, December 2018

Customer Communication Message, November 2018

Customer Communication Message, October 2018

Customer Communication Message, September 2018

Customer Communication Message, August 2018

Customer Communication Message, May 2018

Customer Communication Message, April 2018

Customer Communication Message, March 2018

Customer Communication Message, February 2018

2017 Newsletters

Customer Communication Message, May 2017

Customer Communication Message, April 2017

Customer Communication Message, March 2017

Customer Communication Message, February 2017

Customer Communication Message, January 2017

2016 Newsletters

Customer Communication Message, October 2016

Customer Communication Message, May 2016

Customer Communication Message, April 2016

Customer Communication Message, March 2016

CUI Customer Communication Message January 2016

2015 Newsletters

July 2015 CUI Connections Newsletter

May 2015 Connections Newsletter

March 2015 Connections Newsletter

January 2015 Connections Newsletter


Media Releases to the Community

April 19, 2016 – The Chair of the Board of Chestermere Utilities Inc. (“CUI”), Leslie Weekes is pleased to announce the City of Chestermere Council (the “Shareholder”) has unanimously voted to appoint five new Directors to CUI’s Board. The Shareholder vote on the afternoon of April 18, 2016 is the culmination of an intensive and thoughtful recruitment process including the active identification of more than 300 potential candidates and the review of more than 50 expressions of interest from candidates across the country…To read the full media release, please follow this link: CUI Board of Directors Welcomes Five New Members


Annual Reports to the Community

2018 Annual Report to the Community (April 11, 2018)

2017 Annual Report To The Community (May 11, 2017)

2016 Financial Statements & Rate Base Results

AGM Presentation, April 26, 2016

2015 Financial Statements 

2014 Report (Financial Statements Included) 

2013 Report (Financial Statements Included) 

2012 Report (Financial Statements Included) 


Privacy Policy

CUI – Personal Information Protection Act (PIPA) Policy