Curbside Collection – Garbage, Compost, and Recycling

CUI provides garbage, recycling and compost management services to the residences in Chestermere, Alberta.

Since implementing the green and blue cart curbside collection program, over 70% of waste has been diverted from landfills to compost and recycling facilities.

CUI collects recycling (blue carts) weekly, and garbage on a bi-weekly schedule (every other week) year-round. Residents are allowed to dispose of two clear bags of garbage every other week. If required, extra bag tags are available for purchase from the City of Chestermere (City Hall).

Green carts (organics) will be collected bi-weekly (once every two weeks) on a seasonal basis starting in November 2018.

Although a consistent yearly collection schedule was appreciated by many, we have determined that a bi-weekly collection of organics through the winter months will satisfy the needs of virtually all our customers given the reduced volume of yard waste. Organics (green carts) will be collected bi-weekly starting in November and ending in March, alternating with the bi-weekly collection of clear garbage bags. Organics collection will resume to a weekly pick-up starting in April 2019 and continuing through to the end of October 2019 when yard waste volumes are high.

Blue carts (recycling) will continue to be collected on a weekly basis.

For the weeks of November 5 and 19, please put out your green cart and your blue cart; and the weeks of November 12 and 26 you will put out your clear garbage bag(s) with your blue cart. Your collection day will not change.

Effective September 3, 2018, CUI will no longer collect bags that contain prohibited materials and/or weigh more than 25kg to effectively manage disposal costs. Any clear bags that contain prohibited materials and/or weigh more than 25kg will be tagged and will not be collected. For further information, click here.

 

When Are My Garbage, GreenBlue Carts Collected?

CUI’s Collection Calendar allows you to search your address and view your pickup schedule.

You can also sign up for weekly:

  • Email reminders
  • Automated phone call reminders
  • Text message reminders
  • In app reminders (when you download our app from the App Store or Google Play store)


Curbside Collection Tips

 

Need help to determine what you can place in each cart? Visit Sorting Central!

Carts and garbage MUST be placed curbside by 7am on your collection day.

The blue and green carts are assigned to each residence by a serial number. If an occupant moves, the carts are to remain with the property/residence.

Garbage Collection

Two large, clear, securely tied bags of garbage will be picked up bi-weekly. One small (20 cm x 20 cm) solid colour privacy bag may be placed inside the larger clear bag.

Bagged garbage has a maximum weight limit of 25kg per bag and may be placed in a can/receptacle (we encourage this to keep pests out). Additional garbage bags will only be picked up if they have an excess waste tag, which are available for purchase at CUI’s office or City Hall.

*Please note, garbage is different from your organic compost (green cart) and recycling (blue cart) – where the majority of recycle or compost items CAN be placed loose into their correct cart (shredded paper, bundled plastic bags and pet waste are all bagged). Garbage that is set out loose in a garbage bin, will not be collected.

Compost (Green) Cart

More than 5,500 homes in Chestermere put their food and yard waste in a green cart for curbside collection. By using your green cart you are turning this material into nutrient-rich compost and reducing the amount of waste going to our landfills.

Green carts are collected weekly in the spring and summer months when there is a high volume of yard waste. The green carts (organics) are collected bi-weekly (once every two weeks) for the winter months, starting in November.

For more information on your green cart and what can go in it, click here. The maximum weight for a compost bin is 109 kg. All organics must be placed in a compostable bag.

Recycling (Blue) Cart

CUI is committed to recycling as many materials as possible to keep them out of landfills and to protect the environment.

Good news! Glass jars and bottles can now be disposed of in your blue cart! There is no need to bring these to the Recycle Depot. Just ensure your glass bottles and jars are clean and dispose of them with your other recyclable materials.

Recyclables should be placed loose inside the blue cart. Items that contained a food product or other item such as laundry detergent should be given a quick rinse then placed inside the cart. The maximum weight for a recycling bin is 152kg.

Acceptable items for your BLUE cart include:

  • Glass bottles and jars (new!)
  • Cardboard — flattened
  • Boxboard — cereal boxes, paper towel rolls, toilet paper rolls
  • Mixed Paper- junk mail, telephone books, paper bags, office paper, file folder, paper greeting cards, wrapping paper (non-metallic)
  • Newspapers, inserts, and magazines
  • Waxy cartons — aseptic packages and waxy cartons (milk, juice, soy cartons)
  • Plastic Bags and bubble wrap — must be bundled into one plastic bag and tied
  • Clean Plastics with the recycling symbols #1 to #7, plus plastic beverage rings, plastic bottle caps, yogurt containers, shampoo bottles, margarine containers, fabric softener bottles.
  • Tin, aluminum foil, pie tins
  • Plastic Bottles and cans — we recommend residents return these to your local bottle depot for a refund or donate to local charities.
  • Shredded paper should be placed in a clear bag, tied and placed in the recycle cart

 

If residents have an excess amount of recycling material that does not fit into their blue cart, it can be dropped off at the CUI Recycle Depot. Also, a wide variety of items that can’t go into your blue cart, can be recycled at the CUI Recycle Depot including electronics, tires, paints and some small appliances. Click here for CUI Recycle Depot information.

If you are not sure how to dispose of an item check out our online Sorting Central Tool. It will help you determine whether an item can be recycled, composted or sent to the landfill.

Visit Sorting Central to search for an item. Can’t find what you’re looking for? Suggest it within the tool!

 

 

Frequently Asked Questions 

Below are some frequently asked questions and answers regarding CUI’s Curbside Collection Program.

 

Why is CUI changing organics collection to bi-weekly for the winter?

  • Chestermere has been very successful diverting waste from landfills to compost and recycling facilities. Over 70% of waste has been diverted since Chestermere implemented the green and blue cart programs.
  • The volume of organic waste decreases in the winter months. Bi-weekly collection supports the volumes generated by residents. Organic collection will switch back to weekly collection for the spring and summer months, when yard waste volumes significantly increase.
  • CUI will increase the frequency of its curbside inspections to ensure proper waste disposal. CUI is required to comply with the City of Calgary’s rules governing commercial solid waste haulers. They have stringent rules about what we’re allowed to dispose of in their landfills. If our delivered loads include “designated materials”; recyclables, food and yard waste we will be charged $180 per tonne vs $113 per tonne for clean loads.

 

Is the schedule change for organics collection just for the winter? Will the collection of organics switch back to weekly pick up for the spring/summer?

  • Organics (green cart) collections will be bi-weekly from the beginning of November to the end of March. Then organics will be collected weekly from the beginning of April until the end of October.

 

Will customers receive a rate reduction for the change in service of organics collection to bi-weekly for the winter months?

  • No, customers will not receive a rate reduction for the change in service to bi-weekly.
  • It is anticipated the operational efficiencies associated with the new collection schedule will help offset the need for future rate increases.
  • The City of Calgary’s landfill disposal rate is increasing, and penalties will be assessed to customers who contaminate the waste stream with food and yard waste. CUI is trying to minimize customer rate impacts by achieving operational efficiencies with the new collection schedule.

 

Why is CUI changing the collection of organics to bi-weekly after implementing a weekly collection in November 2017?

  • Weekly organic collections were implemented to assist with the introduction of bi-weekly garbage pick-up. This was to help residents with sorting and disposing of their waste properly, ensuring food and yard waste were not discarded in the clear garbage bags. Residents have now adapted to the bi-weekly garbage collection, and it has been determined that a bi-weekly collection of organics through the winter months will satisfy the needs of virtually all our customers given the reduced volume of yard waste.

 

Are Chestermere residents going to be receiving black carts for garbage?

  • We do not currently have a plan to supply black bins. Ensuring designated materials do not contaminate our loads is the key reason for implementing the program with clear bags. However, customers are free to place their bags inside of traditional garbage cans and our operators will take the bags from there.
  • CUI does not need to approve garbage bins that our customers may choose to utilize.

 

For customers who have a large volume of waste (due to many persons residing in the residence) or who are concerned about storing garbage for 2 weeks, will CUI offer additional waste collection services for an additional fee?

  • CUI has determined that the streamlined bi-weekly schedule (every other week) of garbage collection introduced in November 2017, is appropriate and the garbage collection schedule will continue for Winter 2018/ 2019.
  • Residents can dispose of two bags every other week.
  • Where it is evident that diapers and/or medical waste are contributing to excess household waste generation; and the bags set out are otherwise free from organics and recyclables, CUI will collect up to four bags per collection week at no additional cost.
  • Excess bag tags are available for purchase from the City of Chestermere (City Hall).
  • Customers should contact CUI at 403-207-7284 or myaccount@cuinc.ca if they have additional questions or concerns.

 

Do you require any specific licenses or approvals to make changes to my curbside collection service?

  • No, CUI does not require any specific licenses or approvals to make changes to the curbside collection services. CUI operates in accordance with the Chestermere Municipal Bylaw No. 029-13 that regulates and ensures the operation of stable and effective solid waste collection, disposal and recycling within Chestermere.